The Answering Service Trusted by Towing Companies Nationwide

24/7 Answering Service for Towing, Medical, Legal & Service Businesses
Never Miss a Call. Never Miss an Opportunity.
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We Know Towing Because We’ve Lived It

Lioness Telephone Answering Service was built from the ground up with towing in mind. What started as one dispatcher helping out after hours has become a reliable solution trusted by tow companies across the U.S. We’re not just picking up calls, we’re part of your team, helping you respond faster, book more jobs, and serve customers like pros.

About Us

Your Trusted Call Partner in Every Emergency

Lioness Telephone Answering Service was born out of experience in high-pressure dispatch environments. Founded by Vanessa Rosas-Marquez, a former towing dispatcher, our business was built on trust, referrals, and a commitment to helping service providers deliver better customer experiences.


We’ve grown without traditional marketing—because our work speaks for itself. Today, Lioness supports towing companies, property managers, contractors, medical offices, and more. We don’t just answer calls—we become part of your team, ensuring every interaction reflects your professionalism.
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Our Services

Professional Answering Services Tailored to Your Industry

We are more than just a voice on the line, we’re your business partner in providing responsive, empathetic, and reliable customer communication. Whether you’re in towing, legal, medical, or home services, we deliver call support that keeps your operations running smoothly and your clients satisfied.

24/7 Answering Service

Never miss a call again. We provide round-the-clock live answering tailored to your business needs.

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After-Hours Coverage

Extend your business hours without adding overhead. Our team covers evenings, weekends, and holidays.

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Emergency Dispatching

Fast, accurate, and reliable dispatching for towing, HVAC, plumbing, and more.

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Custom Call Handling

We represent your business professionally, with custom scripts that align with your tone, protocols, and brand.

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Why Choose Lioness?

Not Just a Call Center. A True Extension of Your Business.

At Lioness, our reputation is built on trust, industry expertise, and a commitment to treating your customers like our own.


  • Referral-Only Reputation: Trusted by 8+ towing companies through word-of-mouth.
  • Industry Trained Agents: Specialized in towing, legal, healthcare, property management, and more.
  • Human-Centered Communication: No bots. Just friendly, trained professionals who treat your clients like their own.
  • Flexible & Scalable Plans: Designed to grow with your business.
  • Small Business Friendly: Cost-effective for startups, growing teams, and owner-operators.
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Frequently Asked Questions

We know choosing the right answering service is a big decision. Here are some of the most common questions clients ask before partnering with Lioness.

  • How fast can I get started?

    We usually onboard new clients within a few business days. After a quick consultation and setup, we provide your forwarding number, and you’re ready to go.

  • Can you handle industry-specific calls?

    Yes. Our agents are trained in towing, HVAC, legal, property management, healthcare, and other service-based industries.

  • Is this affordable for small businesses?

    Absolutely. Our pricing is built with small and growing teams in mind. We’re more cost-effective than hiring in-house staff.

  • Will my callers know it’s not my team answering?

    No. Our agents use custom scripts and match your communication style so the experience feels seamless to your customers.

  • Do you offer 24/7 answering?

    Yes. We operate around the clock including nights, weekends, and holidays to ensure your business never misses a call.

  • Can you take messages or transfer calls?

    Yes. We can take detailed messages, send them via email or SMS, or transfer priority calls to your designated contact.

  • What types of businesses do you work with?

    We primarily serve towing companies, medical offices, contractors, law firms, and property managers, but we’re open to supporting other high-call volume industries.

  • Is there a contract or long-term commitment?

    Yes, we offer 6-month and 1-year contracts designed to provide stability and savings. Long-term plans come with better rates, so feel free to ask us about our commitment discounts.

  • How do I forward my phone calls to you?

    Once we assign your account number, you’ll set up simple call forwarding through your phone provider. We’ll guide you through the process.

  • Do you provide bilingual or multilingual support?

    We currently support English and Spanish.

Still have a question?

We’re happy to help. Reach out anytime and we’ll walk you through how Lioness can best support your business.

Contact Us

Contact Us

Have questions or ready to get started?

Fill out the form and we’ll get back to you shortly.

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Phone

888.995.9050
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Email

info@lionesstas.com
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Address

249 W. Pacheco Blvd, Ste# C
Los Banos, CA 93635